Privacy Policy

Introduction

Welcome to ChatLima (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our website (https://chatlima.com) and services, including our AI-powered chat platform, APIs, and related features.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI chat services
• Process your requests and generate AI responses
• Manage your account and billing
• Analyze usage patterns to enhance our platform
• Ensure security and prevent abuse
• Communicate with you about our services
• Comply with legal obligations

Third-Party Services

Our platform integrates with third-party services that may collect and process your data according to their own privacy policies:

Data Security

We implement appropriate security measures to protect your personal information and chat content:

• Encryption of data in transit and at rest
• Secure authentication and session management
• Regular security audits and monitoring
• Access controls and data protection measures
• Client-side processing for sensitive operations like image handling

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your information for as long as necessary to provide our services:

• Chat content is retained while your account is active
• Account information is kept for billing and service purposes
• Usage data may be retained for analytics and improvement
• Data may be deleted upon account closure or upon request

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of certain data processing activities
• Export your chat data and account information
• Control your privacy settings and preferences

Anonymous Usage

We support anonymous usage of our platform with limited functionality. Anonymous users are subject to usage limits and may have restricted access to certain features. We still collect minimal technical data necessary for service operation and security.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Your Acceptance

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

Contact Us